My thoughts for today revolve around the proper way to close a phone call: who is responsibile for the closing salutation? If the caller needs something from the callee, shouldn't the callee close when that need has been fulfilled? (ie, customer service calls?) What about calls where the caller is just informing the callee? In that case, when the information transfer is complete, shouldn't the caller close?
Another Winter B day: I spent an inappropriate amount of the 'work day' peeling stickers off vases, if that gives you some idea about my schedule. Tonight I have class, though, which means I have to grit teeth and prepare a case and be ready to be sharp from 7 til 10.
Wednesday, March 14, 2007